We understand that reaching out for help is a big decision and can certainly feel overwhelming. When you make contact with The Recovery Team, you’ll be connected with a caring, knowledgeable member of our team who will address your concerns, answer your questions, and guide you through the steps of our admissions process.
When you call, a member of our team will work with you over the phone to complete the pre-admission assessment, a 15-to-30 minute clinical evaluation of your substance abuse history and behavioral health issues such as anxiety, depression, or mood disorders.
To expedite the admissions process, we will collect your insurance and financial information in this initial assessment. Once we verify insurance benefits and walk you through your co-pays and payment options, we decide whether our facility is a good match for your individual needs.
We help coordinate and book arrangements for your travel to our drug and alcohol treatment facility in South Florida. We typically get our clients to our drug & alcohol rehabilitation facility within 24 hours of the pre-admission assessment. During this time, our team will be in constant contact with you to ensure your safety and arrival.
We will stay in contact with you to ensure the admissions process runs as smoothly as possible. Our Admissions Department stays in contact with a member of our transportation staff, whom receives flight schedules and travel information. We arrange for clients to be picked up from the airport and driven to our facility, where facility staff will greet them.
What To Bring:
We want your stay to be as comfortable as possible.
At a minimum, you’ll want to bring the following items:
Comfortable clothing and shoes for about a week (a maximum of two suitcases). On-site laundry facilities and supplies are available.
Photo ID: a driver’s license, passport, or work ID
Medical insurance cards
A list of all medications, including dosages, and any known allergies to medications
We want you to be comfortable and feel at home during your stay at our facility. A member of our Admissions Team will talk with you about what kinds of personal items you may be able to bring and what our staff will consider appropriate for your specific situation. In the meantime, here are some items to consider packing.
Music that helps you feel positive
Spiritual or religious items
Checking in Your Luggage
On the day you arrive, you’ll check your bags in while completing paperwork and getting settled. We’ll take a look at your belongings to make sure you’ve brought only appropriate items for your stay during treatment. Personal items deemed not appropriate to have during treatment will be sent home with the accompanying family member or stored and returned to you at your discharge.